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Payment is handled through Setwork via our secure online Payment Service Provider(s). Setwork assures your payment process to be safe and reliable.

Funds can only be held for a period of seven days before being returned to the Client. We reccomend making a booking 24 hours prior to the shoot date to allow for a maximum of a six day job.

Becuase funds can only be held for seven days before being returned to the client, you can make a booking 5-6 days before the shoot date for a one day job.

If you have a “no show” from your hire, wait for a reasonable time that you deem to allow for lateness, if no one has arrived after you deem it appropriate then press ‘No Show’ on your booking and you will be refunded. Also please report this to us via email and if we deem it appropriate, we will take the user off of the Setwork platform to prevent this from happening again.

You can select two job titles in the Edit Profile page.

You can choose to register a nearby address or your home address should you choose.

Within Setwork v1.0 you can upload four pieces of work (photo or video). As Setwork grows, we will continue to add more space for you to upload your work.

Yes. If there is any issue you are having with the platform or any user, please contact Setwork via email support@setwork.co.uk to report and we will be here to support you and deal with the matter at hand.

In each booking, the ‘status’ indicator shows the current stage of your booking and indicates the stages of the job. ‘Pending’ indicates that you have paid for the job and are awaiting the shoot day. ‘In Progress’ means the shoot day has come and you have confirmed that the hired person is on set. ‘Complete’ means that the hired person has arrived on set and you have confirmed that they have completed the job.